Legal & Policies
Guest Stay Guidelines
Important details regarding resort stay rules, cancellation policies, and guest data privacy.
Cancellation & Refund Policy
1. STANDARD CANCELLATION SCHEDULE
• 7 Days or More Before Check-In: Full 100% refund or free date rebooking.
• 3 to 6 Days Before Check-In: 50% refund or rebooking subject to villa availability.
• Less Than 48 Hours Before Check-In: Non-refundable.
2. INCLEMENT WEATHER & FORCE MAJEURE
Rain alone does not qualify for immediate cancellation or refund. However, if an official Typhoon Warning is issued covering Pangasinan or travel routes on your check-in date, guests may rebook their stay within 6 months at no extra charge or request a full refund.