Legal & Policies

Guest Stay Guidelines

Important details regarding resort stay rules, cancellation policies, and guest data privacy.

Cancellation & Refund Policy

1. STANDARD CANCELLATION SCHEDULE • 7 Days or More Before Check-In: Full 100% refund or free date rebooking. • 3 to 6 Days Before Check-In: 50% refund or rebooking subject to villa availability. • Less Than 48 Hours Before Check-In: Non-refundable. 2. INCLEMENT WEATHER & FORCE MAJEURE Rain alone does not qualify for immediate cancellation or refund. However, if an official Typhoon Warning is issued covering Pangasinan or travel routes on your check-in date, guests may rebook their stay within 6 months at no extra charge or request a full refund.